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Custom Orders

     

Welcome:

Hello and thank you for your interest in obtaining a custom figure from Playactioncustoms.com. Typically we divide these orders into two sections (NFL/NCAA Football) & Personalized figures. If you are interested in multiple figures then please list the information for each player or include information for each in an email that you send.

Previous Figures:

In some cases a previously made figure can be remade. It will still be one-of-a-kind in nature due to decals, dirt, etc, being in slightly different places. If you'd like a quote for a specific figure then make it known by saying you want Adrian Peterson 1, vs. Adrian Peterson 15 as an example. If I have made multiple figures of a player such as Peterson in the above example if you can provide the # in the heading of the post or simply copy and paste an image into the email then that will help streamline the process. If you simply say you want a quote on Adrian Peterson then that complicates the process.

NFL/NCAA:

If you are looking to have a figure of your favorite NFL or NCAA player, then please fill out the custom request form below. Over a players career a player can wear numerous uniforms, so if you have something specific in mind such as a throwback jersey, or an AFL jersey or something to reference a specific year, then please include that information. If you would like to forward images, then you can email them to Kevin@playactioncustoms.com.

 

Personalized:

This section is mostly for the following types of figures:

·High School Teams

·Youth League Teams (pee-wee, midget, pop warner)

·Smaller College Teams (Intermural, Club)

·Arena League Teams (Indoor)

·Minor League Football teams.

For the most part when it comes to a personalize figure the process goes smoother when you can provide multiple figures of the player/team in question. If images of the particular player are somewhat limited, but you have images of the same team, then I capture the uniform details from other players. In this particular case it’s better to have too many images as opposed to not enough so feel free to send links to websites that contain the photography attach the images to an email and send it to playactioncustoms@playactioncustoms.com.

This section can include NFL & NCAA figures, if you want your likeness represented as a player for one of those teams. For this, it is likely better for you to submit the form and mention that it is a personalized figure and provide the details.

Upon receiving the information you will receive a quote, or a follow up email with questions that I have prior to providing a quote.

Quote/Pricing Structure:

Quotes are good for 72 hours.  I don’t have a set price for any given figure. I do have pricing equation based on the following:

Base Figure + Uniform Scheme (Paint/Decals) + Customization + S/H.

When receiving a quote it is imperative for you to let me know whether you want to proceed due to the timing & scheduling of the work, along with the potential fluctuation of the price of the base figure (at times I have to purchase the base figure off of eBay and if the figure I quoted is no longer available then I have to revisit the quote.

Prices of quotes on the website are generally cheaper than those via offers on eBay (not auctions), because if the order is placed via the website, eBay doesn't take their 10% of the pie.

So please let me know whether you’d like to proceed or not.

Base figure:

I would define the term base figure as the Mcfarlane figure used to produce the custom off of. For example this Mel Blount Figure was made off of the Ronnie Lott Mcfarlane pictured here: Base figures can be found at http://playactioncustoms.com/base-figures/

On the left hand side of the web page you can view the base figures subdivided by position. Prices for base figures can range from $10.00 and up with some reaching $50 to $75.00(L.Taylor, Lott, Butkus).

Most base figures however are priced in the $15.00 to $25.00(this is just the base figure

portion of the pricing equation and not the cost of the complete custom).range.

If you would like to provide the base figure to be used, then that will remove that portion of the pricing equation.

Uniform Scheme:

Some teams have more detailed or complicated uniform designs. For example a modern Minnesota Vikings uniform has more details than say the Oakland Raiders. So teams are priced in various ranges from ones that have less details to the ones that are more complicated. Some teams have such as Oregon have extremely complicated components such as chrome/mirrored look. The uniform can be done, but the chrome/mirrored look cannot be accomplished exactly as it looks.

I need to know the jersey color, pants color, and helmet color (it is better if you can send an image of the uniform you'd like for the figure to capture), that always helps.

Customization:

This encompasses part switches, facemask switches(in some cases), combination figures, sculpting, shaving, putting two figures on one base, and pretty much anything that is required outside of a straight repaint. Long hair, dread locks, beards, etc can also be added to the figures, as can tattoos if you can provide high quality images of the tattoo. The quote you receive does not include any of the above items unless it is mentioned prior to the quote. So if you receive a quote for x and then later inquire about a players tattoos then they will have to be evaluated and quoted separately.   Basically any small detail that you would like replicated in the custom figure needs to be brought to my attention.

Gifts/Birthday/Holidays/etc

If a figure is to be purchased for a gift then the date the gift/figure is needed by is needed prior to the quote.

Shipping & Handling:

The custom figures are shipped with insurance and I typically use priority mail. International Orders: I will ship to wherever. What I normally do will gather quotes from USPS, UPS, & Fed Ex and let the customer select the service. When a figure shipped with insurance the USPS may require a signature. If the figure is returned to me because it was never picked up at the post office, a reshipment fee will be required.

For International orders, the buyer is responsible for any and all tariffs, taxes or charges levied by THEIR government.

Payment information:

Due to the one-of-a-kind nature of each individual project payment is required upfront. In the case of a larger orders(4-5+) a 50% deposit can be placed and the remaining balance is due after you have reviewed the final photography. Once the balance is paid, the figures will be shipped out.

If the larger order involves a personalized figure, then this is unfortunately not an option.

PayPal:

I do accept PayPal payments and my PayPal address is kevin@playactioncustoms.com.

Money Orders/Checks:

I can accept a money order or check however I do wait for the funds to clear my bank prior to shipping when it comes to a check. Due to the time that it takes to create a custom figure this has yet to be an issue.

Cancellation Policy:

Due to the one-of-a-kind nature of these hand painted custom made items these items cannot be cancelled at any point in time for any reason. More information can be found here:

Cancellation & Return Policy

Please let me know if you have any questions.

The Artist reserves the right to make any artistic corrections and or changes, that will help expedite an order if and only if the need arises, such as uniform and base figure selection.

Thanks again,

Kevin

Playactioncustoms.com

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